An expert system is a computer system that emulates the decision-making ability of a human expert in a specific domain. It uses knowledge representation and inference techniques to provide advice or solve problems within its area of expertise.
Use Cases
Medical Diagnosis
Providing diagnostic recommendations based on patient symptoms and medical knowledge.
Customer Support
Offering troubleshooting assistance for technical issues based on known solutions.
Financial Planning
Advising on investment strategies based on economic data and financial rules.
Importance
Knowledge Integration
Integrates and leverages expert knowledge to make informed decisions.
Consistency
Ensures consistent decision-making based on established rules and expertise.
Scalability
Can handle large volumes of queries and tasks without fatigue or variability.
Analogies
An expert system is like having a specialized consultant in your pocket. Whenever you encounter a problem or need advice in a specific field, you consult the expert who provides tailored recommendations based on their deep knowledge and experience.