Context & Relevance

Capturing the “Who”, “Why”, “What”, “Where” and “When” in every conversation ensures its responses are relevant to each individual customer and conversation.

Growth Oriented

By providing relevant responses, Cogent builds trust and satisfaction with your customers. It improves retention and captures new business. Cogent also tracks your growth KPIs. 

Consumer Slang

Cogent speaks your customers’ language. It speaks and understands Egyptian Arabic, Gulf Arabic, Middle East Arabic and English, as well as slang in those languages.

Business Oriented

Cogent offers experiences tailored to different industries, including retail, real estate, F&B, government and more. These experiences are optimized to deliver the highest returns and growth.